I am currently trying to access a word document and am getting the error "Sorry, an error has occured"
The file was saved in workspace data, it is a docx saved in office 2010.
When I installed the Windows Preview Server, I installed a w7 enterprise machine with office x64 sp1, I used my service account which has local admin rights on that box to run the install for horizon preview it created the users correctly rebooted and logged on as the horizon user without error.
I ran the command for each class of service as listed in the install guide and then rebooted the data server just to make sure, but I still get the above.
I only have one COS and it is the default.
I did go into the admin console and if I either try to edit the default COS or create a new COS I get the message Unable to get Class of Service.
If someone can let me know which is normal behaviour above and which is not, and what I can do to start troubleshooting, (i.e. which log etc.)
that would be great.
Thanks
Anthony